Troubleshoot Runline U
Start with the symptom you can observe. Diagnose report identity, connection state, update delivery, calculation, cache state, and output shape separately instead of changing several layers at once.
- Publish Not Working — a
U.PUBLISHformula errors, is blocked, or does not produce a usable report. - Delayed Updates — updates arrive, but later or in larger batches than expected.
- Stale Data — the worksheet shows an old RTD, cached, pasted, or retrieved value.
- Cannot Connect — server, environment, or authentication state prevents report operations.
First diagnostic question
Is the value you are looking at a live RTD cell, a direct formula result, cached data, or a previously pasted value? The answer determines which update path to inspect next.