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TROUBLESHOOTING

Stale Data

Summary

Diagnose cases where a worksheet displays old Runline data or an old transformed result.

Symptoms

  • Displayed data remains unchanged after the publisher changes.
  • A pasted output range differs from the subscribed topic.
  • Downstream formulas use old cached or prior values.

Likely Causes

  • The visible value is cached, pasted, or RTD-backed rather than directly recalculated.
  • The workbook is subscribed to one topic but retrieving or pasting another.
  • A dynamic receiving range no longer covers the current data footprint.

Step-by-Step Diagnosis

1. Classify the Value

What to check: Whether the stale cell is direct formula output, RTD output, cached output, or pasted output.

How to check: Inspect the formula in the stale cell and nearby trigger/cache cells.

Expected result: The update path is clear before changing formulas.

2. Trace the Topic

What to check: All formulas address the same report.

How to check: Compare U.SUBSCRIBE, U.GET, U.PASTE, and U.TOPIC inputs.

Expected result: All topic inputs match.

3. Inspect the Receiving Range

What to check: The output area can hold the current result shape.

How to check: Check formulas using U.REGION, U.PAD, U.PASTE, or max row/column parameters.

Expected result: The range covers the current rows and columns without overwriting unrelated cells.

Resolution

Fix topic mismatches first, then refresh or remove stale cache/paste state only for the affected workflow.